• About Customer Service - We love what we do - We deep-clean the spa tub with AMERI-KLEEN after each use - We use the best products on the market, such as: OPI, IBD, GELISH - We use CND LED laps for our customers' protection - We always keep up with new technology and update our products - We have over 18 years of experience in this business . • General Information - We request a 24 hour advance notice for appointment cancellations - Please arrive at least 5 minute before your scheduled appointment - Arriving late may result in reduced appointments or possibly rescheduling - We allow adequate time for appointments in order to serve you promptly • Methods of Payment - We accept: Cash, Visa, Mastercard, Discover, & Debit Cards • Walk-in Customers Welcome - However, we suggest calling ahead for service availability - We highly recommend appointments as some of our services are only offered specific days and/or times • Children - Children must be under adult supervision at all times • Gift Certificates - All sales are final - No refunds or returns - No expiration date . • Gratuity - Gratuity is not included in our pricing - Gratuity is greatly appreciated for exceptional service • Store Policy - No cash refunds; Store credit only - No charge on repairs within 5 days of service with receipt